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The rapid advancement of Voice and Data communication hardware and infrastructure technology over the past 10 years has led to enormous investments by organizations of every size. With this rapid advancement, the lack of solutions to efficiently and effectively administer this technology has not only increased administration costs, but significantly increased the workload for administration personnel as well. A much more mobile and versatile workforce than ever before adds further complexity to the provisioning tasks and service responsibilities of Voice and Data Network administrators. ITBS was founded in February of 2000 to specifically address this ever-increasing demand by providing innovative and complete end-to-end Department Administration Solutions. Since inception our team has grown to include former Lucent, Avaya, and Bell Labs Network Engineers, Administrators, and Marketing personnel with 100+ cumulative years of in-depth experience architecting, designing, selling, installing, and maintaining Enterprise Communication Systems. This level of expertise strategically enables ITBS to develop network administration solutions for network administrators. |
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ITBS provides customers with world-class, scalable and customizable Department Administration Solutions and Services through constant innovation, strategic management, and exceptional quality-driven customer service in a manner that reflects the highest code of professional integrity and ethics. |
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ITBS' vision is to create the most efficient, effective, integrated, automated, and user-friendly suite of Enterprise communication and workstation SPA (Service and Provisioning Administration) solutions available. ITBS seeks to achieve this vision by strategically combining advanced technologies with substantial expertise. In addition, it is the vision of ITBS to further enhance our products, solutions, and services through the strategic establishment of business partnership and relationships. Our Partnership and Strategic Alliance programs have been carefully developed and fostered for this purpose. ITBS is continuously in search of premiere Partner, Alliance, and Re-Seller opportunities to further solidify our position as the leading provider of Enterprise Department Administration Solutions. |
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ITBS' proprietary solutions utilize an Intelligent Workflow platform that not only increases administration efficiency, but operational effectiveness as well. This innovative approach allows organizations to take full advantage of their Voice and Data Network infrastructure investments, as well as ensure significant and timely returns on those investments. ITBS' resulting innovation - The DAX Suite™ - is a fully integrated suite of advanced Department Administration Solutions that allow organizations to more efficiently and effectively manage all communication and workstation provisioning tasks and responsibilities. The DAX Suite™ - includes the following solutions: |
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