The rapid advancement of Voice and Data communication hardware and infrastructure technology over the past 10 years have led to enormous investments by organizations of every size. With this rapid advancement, the lack of solutions to efficiently and effectively administer this technology has not only increased administration costs, but significantly increased the workload for administration personnel as well. A much more mobile and versatile workforce than ever before adds further complexity to the provisioning tasks and responsibilities of these administration systems and applications.

ITBS was founded in February of 2000 to specifically address this ever-increasing demand by providing innovative and complete end-to-end web-based Department Administration Solutions. Our proprietary solutions utilize an Intelligent Workflow platform that not only increases administration efficiency, but operational effectiveness as well. This innovative approach allows organizations to take full advantage of their Voice and Data Network investments, as well as allow for significant and timely returns on those investments.

ITBS' resulting innovation, the DAX Suite, is a fully integrated suite of advanced Department Administration Solutions that allow organizations to more efficiently and effectively manage all communication and workstation provisioning tasks and responsibilities. This suite of solutions include:

  • TeleDAX - An advanced and comprehensive web-based Telecom Department Administration Solution.

  • FacDAX - An advanced and comprehensive web-based Facility/Real Estate Department Administration Solution.

  • CompDAX - An advanced and comprehensive web-based Computer Department Administration Solution.

  • EntDAX - An advanced and comprehensive web-based Enterprise Department Administration Solution.

Specifically, ITBS provides Enterprises with the necessary tools for seamless integration, standardization, synchronization, and automation of telephony and workstation provisioning, thereby significantly improving:

  • Accuracy and Speed of Deployment and Mass Movement within an Enterprise

  • Integration of Multi-Vendor and Legacy Apps and Systems

  • Administrative and Operational Efficiency of Voice/Data MAC Functions







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